We provide metering solutions that work for your business
If you have a supply contract with us, we can simplify your energy provision by acting as both supplier and meter agent. Alternatively, we can still support your metering needs and work in partnership with your energy provider.
We offer the following products:
Meter Operator
Data Collector
Data Aggregator
Meter Operator
You can appoint us to install, upgrade and maintain metering equipment at your site(s). Any Half-Hourly (HH) meter must have a Meter Operator (MOP) contract in place.
Data Collector
We are accredited by Elexon to carry out data collection for Half-Hourly (HH) meters. The Data Collector (DC) is responsible for collecting and validating your metering data and forwarding it to your Data Aggregator (DA) and your supplier. You can choose your own DC provider, as long as they are accredited, and you must provide their details to your energy supplier.
Data Aggregator
We are accredited by Elexon to carry out data aggregation services to industry standards. The Data Aggregator (DA) is responsible for passing consumption data from the Data Collector (DC) onto Elexon to aggregate it for settlement purposes.
Reasons to contract with us:
Features | Benefits |
|---|---|
| Fully accredited | We can work with any Half-Hourly (HH) energy supplier |
| Nationwide coverage | We have a UK-based customer services team |
| 10 working day SLA for new meter installations | With the ability to work with our Scheduling Team and suppliers for a faster installation, if required |
| Industry experts | With a wealth of technical knowledge in product and portfolio management |
| Flexible contract terms | We offer 1 to 5 year contracts with a fixed annual charge, helping to support with lease lengths and budgeting |
| One-stop-shop | We are one of the few energy suppliers that can provide energy supply, Meter Operator (MOP) and Data Collector (DC) services at competitive pricing |
| No hidden/transactional charges | As a MOP we do not charge for initial meter installations, replacing a faulty meter or site safety visits, and as DC we do not charge for hand-held reads |
| Rent or purchase option | We can offer maintenance-only MOP service contracts, enabling the customer to own their meter |
| Experts in supporting large group portfolios | We understand the need for aligning contract end dates and can offer co-terminus end dates for group portfolios |
| Flexible, clear and transparent invoicing | Our supply customers can be invoiced on supply invoice, or annually in advance |
in:site, our market-leading monitoring and operational efficiency system
Find out moreContact us
Complete our online formFor discussions around taking up a new MOP, DC or DA contract, please email energyservicessales@npower.com or alternatively, you can call us on 0800 316 0712.
Our team is here to help 9:00am to 5:00pm Monday to Friday.